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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Returned products must be unopened, unused, and in resellable (not damaged) condition. All claims must be made within 10 days of delivery. Please call immediately (1-530-223-4849) if you want to return a product. Refunds for items returned will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date are subject to a 15% restocking charge and will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

Please mail your package in a prepaid, insured, traceable method to the address below.
East Earth Trade Winds, 144 Hartnell Avenue, Redding, CA 96002

Note: All returns on Sanjiu herbal extracts powders are subject to a 15% restocking fee.
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